Support

We're here to help you keep your kids' servers running and safe. The fastest way to reach us is email — we usually reply within 24 hours, and faster for Priority and Daily-Backup plans.

Email: support@signhosting.com

Common topics

• Getting started — create a server, pick a region, and invite players from your dashboard.
• Managing your server — start/stop, whitelist players, edit settings, and view chat from the dashboard.
• Safety alerts & moderation — we monitor chat and email you when something concerning is detected. Adjust thresholds in your family safety settings.
• Billing & plans — upgrade, downgrade, or cancel anytime; changes take effect at the end of your billing period.
• Your data — export or delete your data from the dashboard, or email us.

Account & data requests

For privacy or data requests (access, export, deletion), email privacy@signhosting.com. See our Privacy Policy for details.

Manage your servers

Already have an account? Open your dashboard or sign in.